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A professional and friendly agency that genuinely supports tenants. They were clear and helpful regarding rent, dealt promptly with defects and maintenance, and maintained good contact with the landlord throughout the tenancy.

Tom was great, friendly, quick to answer to reply to all my questions. He also help with dealing with Goodlord AI bs.

Just dealt with Leaders Bury St Edmunds over a few issues at my first rental property. I dealt with a Jack Waghorn who was absolutely brilliant, so professional and he got a local contractor out to me within hours not days to sort everything. Great work Leaders and the contractor was faultless.

Tom was amazing. First time letters (me and my partner) were put insanely at ease. Tom was friendly and answered all of my questions (really all of them!) Can’t recommend Tom enough!

Just to say dealing with Leaders and Michael Cockett especially in Property Management is an absolute joy. He is professional and very efficient in his work.

Having worked with the Bury St Edmunds office for more than 18 months on a day to day basis, I have found Jack, Michael and Tom professional and a delight to work with.