I appreciate that the company follows due protocol and maintains reliability and transparency in its contracts, as these are qualities I value. That said, the referencing and approval process takes longer time than necessary, which creates difficulties. In addition, it seems that personal circumstances are not always taken into account when gathering references or handling requirements. While I understand the importance of adhering to procedures, a more flexible approach that considers individual situations would make the process more supportive and efficient. However, I commend Malik, for going out of his way to make adjustments whilst still maintaining professionalism. Also for being very kind, supportive and patient. He is a good customer agent.
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Onyekachi Ordu
1 week ago